Kadin Institutional Management In Developing MSMs In North Sumatra Province
Keywords:
Institutional Management, MSMe Development, KADIN, Service Delivery.Abstract
The development of UMKM in the province of North Sumatra is an important step to support economic stability in Indonesia, fulfill community needs, absorb labor, and many other benefits. This research uses a qualitative approach with descriptive methods as the basis for its implementation. And it aims to analyze how the institutional management of KADIN in North Sumatra can be more optimal in providing services to UMKM. Data collection was carried out through observation and interviews. Observation involves direct observation at the research location by paying attention to various elements such as space, actors, activities, objects, and objects used or produced. There are several problems that are obstacles for several UMKM actors. However, the results of observations and interviews show that for UMKM development, KADINSU has played an active role in providing training to UMKM actors in North Sumatra. And regarding the services provided by KADINSU to UMKM players, especially in terms of responsiveness and empathy towards community needs, it is considered very good. As well as institutional management shows that KADINSU also functions as a strategic partner between the government and UMKM players in North Sumatra.