Analysis of Human Resource Policy in Increasing Productivity at the Medan City Cooperative Service

Abstract

The Medan City Cooperative Office plays an important role in the development of cooperatives, demanding quality and productive Human Resources (HR). This study analyzes HR policies at the Medan City Cooperative Office and their impact on employee productivity. Using a qualitative method with a case study approach, data were collected through interviews, observations, and document studies. The results of the study indicate that HR policies at the Medan City Cooperative Office include planning, recruitment, development, performance appraisal, compensation, and career management. This policy contributes positively to increasing productivity, but there are several obstacles such as lack of training and development, and a suboptimal performance appraisal system. Other factors that affect productivity are motivation, work environment, and leadership. This study recommends the Cooperative Office to improve training programs, improve the performance appraisal system, and create a more conducive work environment.