The Effectiveness of the Role of Human Resources in Managing Workload to Support MSME Business Growth at UD. Kreasi Lutvi

Abstract

This study aims to evaluate the effectiveness of the role of human resources (HR) in managing workload to support business growth at UMKM UD. Kreasi Lutvi at Living Lab Glugur Rimbun. UMKM has an important role in the local economy, and one of the determining factors for their success is effective HR management in dealing with the existing workload. This study uses a qualitative approach with interviews and in-depth observations of the owner and employees at UD. Kreasi Lutvi. The results of the study indicate that good workload management, such as clear division of tasks, training and development of employee skills, and increased work motivation, have a positive effect on operational efficiency and business productivity. In addition, the use of technology in the production process also accelerates performance and reduces manual workload. This is expected to be a reference for other UMKM in optimizing the role of HR to achieve sustainable growth.