Aisya, Disya, Erwansyah, and Pipit Buana Sari. 2025. “Digital Customer Experience and After-Sales Service Quality As Drivers of Customer Loyalty: A Conceptual Framework Based on Expectation Confirmation Theory”. International Conference Epicentrum of Economic Global Framework, October, 56-64. https://proceeding.pancabudi.ac.id/index.php/ICEEGLOF/article/view/1571.