Permana, Achmad, Alfifto, and Finta Aramita. “The Effect of Service Quality and E-Money Payment on Customer Satisfaction at PDAM Tirtanadi”. International Conference Epicentrum of Economic Global Framework (August 20, 2024): 65–74. Accessed December 13, 2025. https://proceeding.pancabudi.ac.id/index.php/ICEEGLOF/article/view/124.