Legal Protection of Consumers for Cashless Payment at Coffeeshop ( Study at Common Folks Medan )

Abstract

This study examines the legal protection of consumers for cashless payments at coffee shops. The main focus of this study is how the legal protection of consumers for cashless payments at the Common Folks coffee shop. The method used consists of a qualitative method and uses a literature study (library research). The results of the study indicate that the cashless policy overrides the consumer's right to determine the method of payment and has the potential to violate regulations that guarantee the use of cash as a legitimate payment method. The results of this study expect business actors to be more fair to consumers for existing payments.