Mediation as an Effective Alternative in Resolving Health Disputes

Abstract

The aim of this research is to examine the effectiveness of mediation as an alternative for out-of-court health settlements after the enactment of Law Number 17 of 2023 concerning Health. The research method used is a qualitative approach with normative juridical analysis. The research results show that mediation as a method of resolving health disputes has many advantages, including ease of cost and time, easy procedures and satisfactory results between the disputing parties. These findings show that the implementation of mediation after the enactment of the Health Law has made it easier for people to access justice in health cases. The conclusion of this research confirms that mediation is an effective alternative in resolving health peace. This is due to mediation's ability to provide solutions that are faster and oriented towards a win-win solution compared to the litigation process. The implication of this research is the importance of increasing the capacity and understanding of the various parties involved in maintaining health regarding the mediation process. Apart from that, there is a need for more comprehensive regulatory and policy support to strengthen the role of mediation in the Indonesian legal system, especially in the context of maintaining health.