The Role of Public Service Motivation in Mediating the Effect of Human Resource Development on Organizational Commitment at the Medan Sunggal District Office
Keywords:
Human Resource Development, Public Service Motivation, Organizational CommitmentAbstract
This study aims to analyze the role of Public Service Motivation (PSM) in mediating the influence of human resource development on organizational commitment at the Medan Sunggal Sub-District Office. The study uses a quantitative approach with a survey method. The study population consists of all 90 civil servants at the Medan Sunggal Sub-District Office, all of whom were included in the sample. Data were collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS. The results showed that HRD had a positive and significant effect on organizational commitment and a positive and significant effect on Public Service Motivation. Furthermore, Public Service Motivation was proven to have a positive and significant effect on organizational commitment. The results of the indirect effect test showed that Public Service Motivation acted as a significant mediating variable in the relationship between HR development and organizational commitment. These findings indicate that increasing organizational commitment in the Medan Sunggal Sub-District Office environment can be achieved more effectively through HR development that is capable of strengthening employees' public service motivation. This study provides practical implications for public sector organization managers in designing HR development policies that are oriented towards strengthening public service values and increasing organizational commitment.
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