Analysis of Information Technology and Business Strategy Alignment in the Government Agency Personnel Management System Using the Luftman Model
Keywords:
IT-Business Alignment, Luftman Model, Personnel Management System, Government Agency, Strategic Alignment.Abstract
The alignment between information technology (IT) and business strategy is a critical factor influencing organizational performance, particularly within government institutions that rely on digital systems for human resource management. This study aims to analyze the level of alignment between IT and business strategies in the Government Agency Personnel Management System using the Luftman Strategic Alignment Maturity Model (SAMM). Data were collected through questionnaires and interviews with key stakeholders, including IT managers, HR officers, and policy makers. The assessment dimensions included communication, competency/value measurement, governance, partnership, technology scope, and skills. The results indicate a moderate level of alignment (maturity level 3), suggesting that while IT supports operational efficiency, strategic collaboration and measurement mechanisms remain limited. Recommendations are provided to enhance the integration of IT and business strategies to achieve optimal alignment in supporting human resource digitalization initiatives
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Copyright (c) 2025 Andreas Ghanneson Nainggolan, Muhammad Amin; Khairil Putra, Natalia Nahampun, Dina Marsauli Sibarani
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