Designing a Qualitative Case Study Methodology to Map the Information Systems Development Process in Distributed Digital Communities

Abstract

Conventional information system development approaches, such as SDLC and Agile, are insufficient for comprehending development processes that transpire beyond organized corporate settings.  A prevalent phenomenon is system development propelled by decentralized communities, driven by voluntary engagement and autonomous collaboration.  This paper provides a qualitative case study methodology framework aimed at mapping information systems development processes within distributed digital communities.  This paradigm amalgamates diverse data collecting methodologies, including comprehensive interviews and digital content analysis, with systematic analytical strategies such as Grounded Theory.  We contend that this methodology is adept at facilitating a profound comprehension of the dynamics, obstacles, and determinants influencing IS development in a non-hierarchical environment.  This paper's primary contribution is a novel methodological approach designed to assist academics in efficiently investigating and constructing theories regarding the distinctive process of information systems development within informal organizational contexts.