The Role of Motivation in Mediating the Influence of Communication On Work Productivity in the Office Medan Belawan Sub-district

Abstract

This study aims to analyze the influence of communication on work productivity with motivation as an intervening variable at the Medan Belawan Sub-district Office. This study uses a quantitative approach with a survey method through the distribution of 51 questionnaires to employees as respondents. The sample was determined by purposive sampling technique so that the data obtained was in accordance with the needs of the research with a total of 51 respondents. Data analysis was carried out using path analysis techniques to measure the direct and indirect influence between variables. The results of the study show that communication has a positive and significant effect on work motivation as well as its effect on work productivity. Communication has a positive and significant effect on work motivation as well as its effect on work productivity. Work motivation also has a positive and significant effect on employee work productivity. In addition, communication has been shown to have a significant direct influence on work productivity. Thus, motivation plays a role as an intervening variable that mediates the influence of communication on work productivity. The findings of this study are expected to be an input for management in increasing work productivity through improving communication, as well as increasing employee work motivation.