Mediation as an Alternative to Medical Negligence Dispute Resolution
Keywords:
Mediation; Medical Negligence; Dispute Resolution; ADR; Law 17/2023; Medical Ethics; Restorative JusticeAbstract
Medical negligence disputes are legal and ethical issues that increasingly arise in health services in Indonesia. The litigation process is often considered ineffective because it takes a long time, costs money, and has the potential to worsen the relationship between patients and medical personnel. Mediation as one of the methods of Alternative Dispute Resolution (ADR) offers a more humanist approach by emphasizing dialogue, relationship restore, and the achievement of mutually agreed solutions. This article uses a normative research method with a conceptual approach to analyze the position of mediation in medical negligence dispute resolution. The discussion focused on the legal basis of mediation in Law No. 30 of 1999, PERMA No. 1 of 2016, and Law No. 17 of 2023 concerning Health, as well as its relevance to the PERSI guidelines (2024) and the principles of medical ethics (KODEKI 2023). The findings show that mediation is effective in resolving disputes quickly, maintaining the confidentiality and reputation of the medical profession, and increasing patient trust. However, the implementation of mediation still faces challenges in the form of a lack of technical regulations, mediation competence, and legal literacy among health workers. Therefore, it is necessary to strengthen policies and develop special mediators in the health sector.
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