The Role of Motivation in Improving Employee Performance

Authors

  • Azhar Syah Universitas Pembangunan Panca Budi
  • Kiki Farida Ferine Universitas Pembangunan Panca Budi

Keywords:

Human Resource Quality, Organizational Culture, Work Motivation, Employee Performance.

Abstract

This study aims to analyze the influence of Human Resource Quality and Organizational Culture on Employee Performance moderated by Work Motivation at the Representative Office of Bank Indonesia Pematangsiantar. The research method used is a quantitative approach with data analysis techniques employing Structural Equation Modeling (SEM) based on SmartPLS 3.0. The research sample consists of employees selected using purposive sampling based on predetermined criteria. The results indicate that Human Resource Quality and Organizational Culture have a positive and significant effect on Employee Performance. In addition, Work Motivation also has a positive and significant effect on Employee Performance. Furthermore, Work Motivation functions as a moderating variable that strengthens the influence of Organizational Culture on Employee Performance, but is not significant in moderating the relationship between Human Resource Quality and Employee Performance. These findings emphasize the importance of high-quality human resources, strong organizational culture implementation, and work motivation in improving employee performance within Bank Indonesia Pematangsiantar

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Published

2025-10-27

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