The Role of Human Capital in Enhancing Organizational Effectiveness

Authors

  • Kamaruzaman Universitas Pembangunan Panca Budi
  • Mesra B Universitas Pembangunan Panca Budi
  • Kiki Farida Ferine Universitas Pembangunan Panca Budi

Keywords:

Organizational Culture, Teamwork, Organizational Commitment, Employee Performance

Abstract

This study aims to analyze the influence of Organizational Culture and Teamwork on Employee Performance with Organizational Commitment as an intervening variable at the Representative Office of Bank Indonesia in the Riau Islands Province. The research utilized a quantitative approach with data analysis conducted using Structural Equation Modeling (SEM) based on SmartPLS 3.0. The population consisted of all employees at the Representative Office of Bank Indonesia in the Riau Islands Province, using a census sampling technique. The results indicate that Organizational Culture and Teamwork have a positive and significant effect on Employee Performance, and also have a positive and significant effect on Organizational Commitment. Furthermore, Organizational Commitment is proven to have a positive and significant effect on Employee Performance. The indirect effect analysis shows that Organizational Commitment successfully mediates the influence of Organizational Culture on Employee Performance, but does not mediate the influence of Teamwork on Employee Performance. These findings suggest that strengthening organizational culture and enhancing effective teamwork are important factors in improving employee commitment and performance within the banking work environment.

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Published

2025-10-27

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