Optimizing Organizational Commitment Through Employee Work Quality

Authors

  • Viance Tawarta Sinaga Universitas Pembangunan Panca Budi
  • Sri Rahayu Universitas Pembangunan Panca Budi

Keywords:

Presenteeism, Absenteeism, Work Commitment, Employee Work Quality

Abstract

This study aims to analyze the influence of Presenteeism and Absenteeism on Work Commitment with Employee Work Quality as an intervening variable at the Representative Office of Bank Indonesia Pematangsiantar. The research approach employed a quantitative method using Structural Equation Modeling (SEM) with SmartPLS 3.0. The research sample consisted of all employees at the Representative Office of Bank Indonesia Pematangsiantar. The results indicate that Presenteeism and Absenteeism have a significant effect on Work Commitment and Employee Work Quality. In addition, Employee Work Quality was found to significantly influence Work Commitment. However, the indirect effect testing revealed that Employee Work Quality is unable to mediate the relationship between Presenteeism and Absenteeism on Work Commitment, indicating that the indirect effect is not significant. This study implies that managing employee attendance and performance levels is crucial to improving both work quality and work commitment within the organization.

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Published

2025-10-27

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