Determining the Effectiveness of Goods/Services Procurement from a Human Resource Management Perspective
Keywords:
Competence, Motivation, Procurement Effectiveness, E-ProcurementAbstract
This study aims to examine the influence of Competence and Motivation on the Effectiveness of Goods/Services Procurement with E-Procurement Implementation as an intervening variable among employees at PT PLN (Persero) UID North Sumatra. A total of 120 employees were selected using purposive sampling. Data analysis was conducted using Partial Least Square (PLS) to test validity, reliability, and both direct and indirect effects between variables. The results indicate that Competence and Motivation have a positive and significant effect on the Effectiveness of Goods/Services Procurement, both directly and indirectly through E-Procurement Implementation. E-Procurement was proven to act as a mediating variable, strengthening the relationship between Competence, Motivation, and Procurement Effectiveness. These findings highlight the importance of enhancing competence, motivation, and utilizing E-Procurement systems to improve procurement performance at PT PLN (Persero).
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