The Role of Work Engagement in Mediating the Influence of Discipline Work on Employee Performance in the Office Head of Medan Helvetia Subdistrict

Abstract

This study aims to examine the effect of work discipline on employee performance at the Medan Helvetia Subdistrict Office through the role of work engagement as a mediating variable. Employee performance is an important factor in achieving organizational goals, with work discipline influencing the effectiveness of task implementation and the quality of public services. This study uses a quantitative approach with Structural Equation Modeling (SEM) analysis to examine the relationship between variables. The results show that work discipline has a positive and significant effect on employee performance, and work engagement acts as a mediator that strengthens the relationship between work discipline and employee performance. This study also finds that although work discipline can improve performance directly, work engagement plays an important role in deepening this effect. Therefore, it is recommended that the Medan Helvetia Sub-District Office improve time management training, the use of information technology, and strengthen communication and rewards for employees to increase their dedication and performance. The results of this study are expected to contribute to the development of human resource management in the government sector and provide policy recommendations that can improve the efficiency and quality of public services at the sub-district level.