The Role of Work Motivation in Mediating the Effect of Work Facilities on Employee Performance at the National Narcotics Agency North Sumatra Province

Authors

  • Lisa Fitria Universitas Pembangunan Panca Budi
  • Kiki Farida Ferine Universitas Pembangunan Panca Budi
  • Muhammad Isa Indrawan Universitas Pembangunan Panca Budi

Keywords:

Work Facilities, Work Motivation, Employee Performance

Abstract

Employee performance is an important element in supporting the success of public organizations, including the North Sumatra Provincial National Narcotics Agency (BNN Provinsi Sumut), which plays a strategic role in the prevention and eradication of drug abuse. This study aims to analyze the effect of work facilities on employee performance with work motivation as a mediating variable. This study uses a quantitative approach with a census method of all 84 employees of the North Sumatra Provincial Narcotics Agency. Data were collected through questionnaires and analyzed using the Partial Least Squares (PLS) method. The results show that work facilities have a positive and significant effect on employee performance and work motivation. Furthermore, work motivation also has a positive and significant effect on employee performance and is proven to be able to mediate the effect of work facilities on employee performance. These findings indicate that the provision of adequate work facilities, supported by increased work motivation, is an important factor in improving employee performance within the North Sumatra Provincial BNN. This study is expected to provide practical contributions to human resource management in formulating policies to improve the performance of public sector employees.

References

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Published

2025-10-27

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