The Effect of Job Satisfaction on Employee Performance at PT PNM Depok Branch

Authors

  • Nur Akmal Universitas Pembangunan Panca Budi
  • Sri Rahayu Universitas Pembangunan Panca Budi
  • Sri Rahayu Universitas Pembangunan Panca Budi
  • Muhammad Isa Indrawan Universitas Pembangunan Panca Budi

Keywords:

Job Satisfaction, Employee Performance, Human Resource Management, Employee Productivity, PT PNM.

Abstract

This study aims to analyze the effect of job satisfaction on employee performance at PT PNM Depok Branch. Employee performance is an important factor in achieving organizational goals, while job satisfaction is considered one of the key determinants influencing employee attitudes and behavior in the workplace. This research employed a quantitative approach with an explanatory research design. The population consisted of 100 employees of PT PNM Depok Branch, while the sample included 30 employees selected using purposive sampling. Data were collected through questionnaires and analyzed using Jamovi software. The analytical techniques included descriptive statistics, validity testing, reliability testing, normality testing, simple linear regression analysis, and hypothesis testing. The results showed that job satisfaction has a positive and significant effect on employee performance. The regression analysis revealed a positive regression coefficient of 0.672 with a significance value of 0.000, which is lower than 0.05. These findings indicate that employees who experience higher levels of job satisfaction tend to demonstrate better performance in terms of work quality, productivity, responsibility, timeliness, and teamwork. The study concludes that improving job satisfaction can be an effective strategy for enhancing employee performance and organizational effectiveness. Therefore, management should continue to improve employee satisfaction through supportive leadership, fair compensation systems, positive work environments, and career development opportunities.

References

S. Rahayu, “Pengaruh Kualitas Sumber Daya Manusia Terhadap Kinerja Karyawan Pada Koperasi Unit Desa di Lau Gumba Brastagi Sumatera Utara,” Jurnal Manajemen Tools, vol. 12, no. 1, pp. 51–60, 2020.

S. Rahayu, Zainuddin, and Safrida, “Pengaruh Motivasi dan Disiplin Terhadap Prestasi Kerja Karyawan di PT Langkat Nusantara Kepong Kab. Langkat,” Jurnal Manajemen Tools, vol. 9, no. 1, pp. 115–132, 2018.

A. P. Sri Rahayu, R. Harahap, and S. Sitompul, “Effect of Work to Family Conflict and Work Stress on Organizational Commitments with Work Satisfaction as Intervening Variables,” International Journal for Innovative Research in Multidisciplinary Field, vol. 6, no. 8, pp. 121–128, 2020.

M. G. S. Saragih and S. Rahayu, “Analysis of Quality of Work Life Effect on Organizational Citizenship Behavior with Work Satisfaction as a Variable Intervening,” International Journal, pp. 1–10, 2019.

I. M. Sri Rahayu, O. Amelia, and M. Hariz, “The Influence of Job Design, Leadership, and Motivation on the Performance of Service and Technical Officers PT Razza Prima Transformer at PT PLN Medan,” International Journal of Society and Law, vol. 2, pp. 206–211, 2024.

M. I. Indrawan, “Pengaruh Etika Kerja, Pengalaman Kerja dan Budaya Kerja terhadap Prestasi Kerja Pegawai Kecamatan Binjai Selatan,” Jurnal Ilmiah Abdi Ilmu, vol. 10, no. 2, pp. 1851–1857, 2017.

M. I. Indrawan, “Enhance Effect of Performance, Motivation and Leadership in the Work Environment,” Budapest International Research and Critics Institute (BIRCI-Journal), vol. 4, no. 2, pp. 1–8, 2021.

M. Fauzi and M. I. Indrawan, “The Influence of Employee Competence and Organizational Culture on Employee Performance with Work Motivation as Intervening,” International Journal of Economics, Management and Accounting (IJEMA), vol. 1, no. 3, pp. 230–241, 2023.

D. Dahris and M. I. Indrawan, “The Influence of Human Resource Quality on Job Satisfaction with Competence as an Intervening Variable,” International Journal of Economics, Management and Accounting (IJEMA), vol. 1, no. 3, pp. 198–207, 2023.

I. Indrawan, “Efforts to Increase Job Satisfaction,” International Conference Epicentrum of Economic Global Framework, pp. 790–802, 2024.

T. A. Judge, C. Zhang, and D. R. Glerum, “Job Satisfaction and Job Performance: A Meta-Analysis,” Journal of Applied Psychology, vol. 107, no. 5, pp. 1–15, 2022.

W. Bakker, “Job Demands–Resources Theory: Ten Years Later,” Annual Review of Organizational Psychology and Organizational Behavior, vol. 10, pp. 1–25, 2023.

A. Van den Broeck, M. Howard, D. Parker, and C. Leroy, “Beyond Intrinsic and Extrinsic Motivation: A Meta-Analysis,” Human Resource Management Review, vol. 31, no. 2, pp. 1–15, 2021.

J. McAnally, “Self-Determination Theory and Workplace Outcomes,” Human Resource Development Review, vol. 23, no. 1, pp. 45–61, 2024.

K. Williams, R. Brown, and M. Taylor, “The Role of Discrete Emotions in Job Satisfaction,” Journal of Organizational Behavior, vol. 45, no. 2, pp. 110–125, 2024.

Downloads

Published

2025-10-27

Most read articles by the same author(s)

1 2 3 4 5 > >>