The Role of Employee Retention in Strengthening Leadership and Performance Relationships in the Port Industry

Authors

  • M. Aulia Arsyad Universitas Pembangunan Panca Budi
  • M. Chaerul Rizky Universitas Pembangunan Panca Budi
  • Kiki Farida Ferine Universitas Pembangunan Panca Budi

Keywords:

Leadership, Employee Retention, Employee Performance.

Abstract

The port industry has a strategic role in supporting national logistics and trade activities, so that employee performance is the main factor in ensuring operational efficiency and sustainability. However, the high rate of labor turnover in this sector often hinders the stability of organizational performance. This study aims to analyze the influence of leadership on employee performance and the role of employee retention in strengthening these relationships within PT Pelabuhan Indonesia (Persero) Regional I Dumai Branch. The research uses an explanatory quantitative approach with a survey method. Data is collected through a Likert scale questionnaire, then data processing is carried out with SmartPLS to test the measurement model (outer model) and structural model (inner model).  The results of the study show that leadership has a positive and significant effect on employee performance and retention, which means that the better the leadership style, the higher the performance and retention rate of employees. However, employee retention has no significant effect on performance, which indicates that the length of time employees stay with the company does not necessarily have an impact on their performance improvement. The R-Square value shows that the leadership variable is able to explain 66.2% of the variation in employee retention and 21% variation in performance. These findings confirm the importance of effective leadership roles in creating a productive work environment and employee loyalty at PT Pelindo Regional I Dumai Branch.

 

References

Armstrong, M., & Taylor, S. (2017). Armstrong’s Handbook of Human Resource Management Practice: Building Sustainable Organisational Performance Improvement. New York.

Astuti, D. P., & Panggabean, M. S. (2014). Pengaruh Kompensasi terhadap Retensi Karyawan melalui Kepuasaan Kerja dan Komitmen Afektif pada Beberapa Rumah Sakit di DKI Jakarta. Jurnal Manajemen Dan Pemasaran Jasa, 7(1), 199–217. https://doi.org/10.25105/jmpj.v7i1.527

Bass, B. M., & Riggio, R. E. (2016). Transformational Leadership. Psychology Press.

Dwipayana, A., Ferine, K. F., & Nuzuliati. (2023). The Influence of Work Discipline and Leadership on Employee Performance with Employee Work Motivation as An Intervening Variable at Airport Authority Office Region II Medan. SINOMIKA JOURNA, 2(2), 165–184.

Ferine, K. F. (2023). Leadership. Selat Media Partners.

Gunawan, H., & Rizky, M. C. (2024). Pengaruh Gaya Kepemimpinan, Pelatihan Dan Pengembangan Karir Terhadap Retensi Karyawan Dengan Kepuasa Kerja Sebagai Variabel Intervening Pada PT Nusantara Power Enggineering Medan. Jurnal GICI : Jurnal Keuangan Dan Bisnis, 16(2).

Kholik, K., Sudirman, I., & Arifin, Y. (2022). The Role of Leadership on Sustainable Improvement in Improving Product Quality in the Division of PT North Sumatra Coal Inalum. International Journal of Health, Economics, and Social Sciences, 4(1), 48–56.

Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.

Manullang, A. P., & Rizky, M., C. (2024). Strategi Kepemimpinan : Peran Human Capital Pada Perusahaan Industri. Jurnal Kajian Dan Penalaran Ilmu Manajemen, 2(4), 93–104. https://doi.org/10.59031/jkpim.v2i4.583

Mathis, R. L., & Jackson, J. H. (2019). Manajemen Sumber Daya Manusia. Edisi Sepuluh. Salemba Empat.

Nasution, M. . I. K., & Rizky, M. . C. (2024). Pengaruh Kepemimpinan, Komunikasi Dan Beban Kerja Terhadap Kinerja Asn Dengan Motivasi Sebagai Variabel Intervening Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Labuhan Batu Selatan. MANEGGIO: Jurnal Ilmiah Magister Manajemen, 7(2), 172–190.

Nisa, W. I. (2018). Pengaruh Gaya Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Dosen. Idaarah: Jurnal Manajemen Pendidikan, 2(2), 155. https://doi.org/10.24252/idaarah.v2i2.6533

Northouse, P. G. (2017). Introduction to Leadership: Concepts and Practice (4th ed.). Sage Publications, Inc.

Pratiwi, A., & Rizky, M. . C. (2024). Analisis Gaya Kepemimpinan, Employee Engagement dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PT Sarana Baja Perkasa Medan. MANEGGIO: Jurnal Ilmiah Magister Manajemen, 7(2), 161–171.

Rizky, M., C. (2022). Pengaruh Penggunaan Teknologi terhadap Fleksibilitas Kerja dan Peningkatan Kinerja Karyawan di Era New Normal pada PT Kalfaz Sadhara. Riset Dan E-Jurnal Manajemen Informatika Komputer, 6(4), 80–171. https://doi.org/10.33395/remik.v6i4.11831

Robbins, P. S., & Judge, T. A. (2017). Organizational Behaviour, Edisi 13, Jilid 1. Salemba Empat.

Suhanta, B., Jufrizen, J., & Pasaribu, F. (2022). Pengaruh Kepemimpinan Dan Komunikasi Terhadap Kinerja Pegawai yang Dimoderasi Lingkungan Kerja. Jesya, 5(2), 1396–1412. https://doi.org/10.36778/jesya.v5i2.736

Yukl, G. A. (2013). Leadership in Organizations. 8th Edition. Upper Saddle River.

Downloads

Published

2025-10-27