Implementation of Technical Assistance in the Application of Medical Records in Midwifery Independent Practice (TPMB) in Simalungun and its Impact on Service Quality
Keywords:
Medical Records, Independent Practice Of Midwives, Technical Assistance, Quality of Service, SimalungunAbstract
The Independent Midwife Practice (TPMB) in Simalungun Regency plays a leading role in maternal and child health services, but still faces various obstacles in the implementation of medical records, both in terms of completeness, accuracy, and readability. This research aims to describe the context of TPMB and the challenges of implementing medical records, describe the design of technical assistance, and analyze its impact on the quality of midwifery services within the framework of the latest regulations, namely Law No. 17 of 2023 concerning Health, Permenkes No. 24 of 2022 concerning Medical Records, Permenkes No. 28 of 2017 concerning Permits and Implementation of Midwife Practices, Permenkes No. 18 of 2022 concerning the Implementation of One Data in the Health Sector through the System Health Information, and Kepmenkes HK.01.07/MENKES/1423/2022 concerning Guidelines for Variables and Meta Data in the Implementation of Electronic Medical Records. The research used a qualitative approach of case studies on several TPMBs with midwife informants, health center/agency officers, and medical record document review. Data was collected through in-depth interviews, observations, and document studies, then analyzed thematically. The results show that limited facilities, variations in documentation competencies, high workload, and lack of supervision cause medical record practices to not comply with standards and regulations. Technical assistance which includes initial assessment, focused training, supervision-mentoring, SOP drafting, and feedback audits has been proven to improve the completeness and neatness of medical records, improve the care process, strengthen the continuity of care, and support accountability and readiness for integration into health information systems. It was concluded that technical assistance is an effective strategy and in line with national regulations to improve the quality of medical records and the quality of midwifery services in TPMB, and has the potential to be replicated in other regions.
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