The Influence of Leadership, Non-Physical Work Environment, and Job Satisfaction on Employee Performance: An Empirical Study at Budi Gadai Medan Branch

Abstract

This study aims to analyze the influence of leadership, non-physical work environment, and job satisfaction on employee performance at PT Budi Gadai Medan Branch. This research uses a quantitative approach with a survey method through questionnaires. The research population consisted of all 65 permanent employees from 21 outlets. The sampling technique used saturated sampling, where the entire population was sampled. Data were analyzed using multiple linear regression with the help of SPSS 24. The results showed that leadership, non-physical work environment, and job satisfaction had a positive and significant effect both partially and simultaneously on employee performance. The job satisfaction variable was the most dominant factor with the highest t-value of 3.461. The coefficient of determination (R²) of 0.889 indicates that 88.9% of the variation in employee performance can be explained by the three independent variables.