The Influence of Workload on Employee Loyalty at the Department of Manpower, Cooperatives, Small and Medium Enterprises, Serdang Bedagai Regency

Authors

  • Muhammad Rizky Sembiring Universitas Pembangunan Panca Budi
  • Husni Muharram Ritonga Universitas Pembangunan Pancabudi

Keywords:

Workload, Employee Loyalty, Public Sector

Abstract

This study aims to examine the influence of workload on employee loyalty at the Department of Manpower, Cooperatives, Small and Medium Enterprises in Serdang Bedagai Regency. A quantitative approach was employed with a sample of 35 employees, and data were analyzed using descriptive statistics, validity and reliability testing, and simple linear regression with SPSS version 25. The descriptive findings revealed that workload (M = 4.74, SD = 0.42) and employee loyalty (M = 4.57, SD = 0.41) were perceived at high levels, indicating demanding yet consistent work responsibilities alongside strong organizational commitment. The regression results demonstrated that workload has a significant and positive effect on employee loyalty, with a coefficient value of 1.189, a standardized Beta of 0.767, and a t-value of 9.566 (p < 0.05). The coefficient of determination showed that workload explained 58.8% of the variance in employee loyalty, while the adjusted R² value of 0.691 confirmed strong explanatory power. These results suggest that when employees perceive their workload as meaningful and structured, their sense of loyalty toward the organization increases. he findings highlight workload as a dominant predictor of employee loyalty in public sector organizations. However, other factors such as leadership, compensation, and organizational culture also play a role in shaping long-term commitment. Therefore, effective workload management, complemented by comprehensive human resource strategies, is essential to sustain employee loyalty and enhance organizational performance in government institutions.

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Published

2025-10-27

Issue

2025: Proceedings of International Conference on Islamic Community Studies

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Articles

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Copyright (c) 2025 Muhammad Rizky Sembiring, Husni Muharram Ritonga

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