Improving Human Resource Management at Pelindo Regional 1 Medan Through Education and Training Programs to Improve the Quality of Port Human Resources

Abstract

Effective human resource (HR) management is the key to organizational success in facing global challenges, including in the port sector. Pelindo Regional 1 Medan, as one of the strategic entities in port management in Indonesia, requires increased HR capacity to ensure operational efficiency and competitiveness. Education and training programs are designed to improve employee competence, skills, and productivity in various aspects of port management. Through this approach, community service is carried out with the aim of building a structured and sustainable HR management system. The implementation method includes training needs analysis, module preparation, training implementation, and evaluation of results. This program is expected to be able to create superior HR, adaptive to change, and contribute to improving more professional and competitive port services. The results of this service are measured through increased HR performance indicators and positive feedback from training participants.