Emotional Intelligence and its Effect on Employee Performance at Perumda Tirtanadi, Medan City
Keywords:
Emotional Intelligence, Employee Performance, Organizational BehaviorAbstract
This study examines the influence of Emotional Intelligence on Employee Performance at Perumda Tirtanadi in Medan. Using a quantitative approach, data were collected from 82 respondents and analyzed through validity, reliability, and inferential statistical tests. The validity test confirmed that all questionnaire items were valid, while the reliability analysis demonstrated strong internal consistency with Cronbach’s Alpha values of 0.921 for Emotional Intelligence and 0.936 for Employee Performance. Descriptive analysis indicated that both Emotional Intelligence and Employee Performance were perceived positively by respondents as reflected in relatively high mean scores and low standard deviation values. The main findings were obtained through inferential analysis which confirmed a positive and statistically significant relationship between the two variables. The simple linear regression results showed that Emotional Intelligence has a strong influence on Employee Performance with a regression coefficient of 0.872. The coefficient of determination revealed that Emotional Intelligence explains 62.4 percent of the variance in Employee Performance with R square of 0.624. Furthermore, the t test results with a value of t equal to 10.965 and significance value of 0.000 supported the rejection of the null hypothesis which indicates that Emotional Intelligence significantly affects Employee Performance. These findings provide empirical evidence that strengthening employees’ emotional abilities such as self-awareness, emotional regulation, empathy, and social skills can significantly improve employee performance in organizational settings. The results of this study contribute to the development of human resource management knowledge and provide practical implications for organizational leaders in improving employee performance through the development of emotional intelligence.
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