The Role of Organizational Commitment in Strengthening Employee Performance at PT Angkasa Pura Indonesia
Keywords:
Organizational Commitment, Organizational Culture, Work Environment, Employee Performance.Abstract
This study aims to analyze the role of organizational commitment in strengthening employee performance at PT Angkasa Pura Indonesia. Employee performance is considered an important factor in supporting organizational effectiveness and service quality in the aviation industry. Organizational commitment is believed to play a strategic role in encouraging employee loyalty, responsibility, and work productivity. In addition, organizational culture and work environment are considered important factors influencing organizational commitment and employee performance. This research employed a quantitative approach using explanatory research methods. Data were collected through questionnaires distributed to employees at the head office of PT Angkasa Pura Indonesia using a Likert scale measurement. The sampling technique used purposive sampling, while the data analysis technique applied Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results indicate that organizational culture and work environment have a positive and significant effect on organizational commitment and employee performance. Organizational commitment also has a positive and significant influence on employee performance. Furthermore, organizational commitment was proven to mediate the relationship between organizational culture, work environment, and employee performance. These findings demonstrate that strengthening organizational commitment can improve employee performance through the support of adaptive organizational culture and conducive work environment conditions.
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