Journal Implementation of COBIT 2019 Framework in Governance of Computer-Based Test (CBT) Examination System
Keywords:
COBIT 2019, IT Governance, Computer Based Test (CBT), Vocational High School, IT Governance Framework, Capability LevelAbstract
Abstract
This study aims to analyze the current capability level of CBT system IT governance, identify gaps, and design an improvement plan using COBIT 2019 at SMK Muhammadiyah 10 Kisaran. Using qualitative method with case study approach, data were collected through interviews with six key informants, observation, and documentation study. Results show that governance capability levels are very low: APO12 and MEA03 at Level 0 (Incomplete); APO13, BAI03, DSS02, and DSS06 at Level 1 (Performed). Significant gaps exist in policy documentation, service management, and performance monitoring. A prioritized improvement plan was designed focusing on: (1) forming an IT Governance Team with basic security policies; (2) developing standardized CBT SOPs; and (3) implementing an online incident reporting form. The study concludes that COBIT 2019 can be effectively adapted for small-scale educational organizations, providing a realistic roadmap from ad-hoc to managed governance.
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