The Effect of Work Discipline and Work Motivation on Civil Servants’ Performance: The Mediating Role of Work Commitment at the Education Office of Medan City
Keywords:
Work Discipline; Work Motivation; Work Commitment; Employee PerformanceAbstract
This study aims to analyze the effect of work discipline and work motivation on the performance of civil servant employees (ASN), with work commitment as an intervening variable at the Education Office of Medan City. Employee performance is a critical factor in improving the quality of public services, particularly in the education sector. This research uses a quantitative approach with a survey method. Data were collected through structured questionnaires distributed to ASN employees and analyzed using statistical techniques to examine both direct and indirect relationships among variables. The results indicate that work discipline and work motivation have a significant positive effect on employee performance. Furthermore, work commitment plays an important mediating role in strengthening the influence of work discipline and motivation on performance. These findings suggest that improving employee discipline, motivation, and commitment simultaneously can enhance ASN performance effectively. The study provides practical implications for public sector management, especially in designing human resource policies aimed at improving performance in government institutions.
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