The Effect of Digital Transformation on Employee Performance at Perumda Tirtanadi of North Sumatra Province

Authors

  • Erliany Universitas Pembangunan Panca Budi
  • Elfitra Desy Surya Universitas Pembangunan Panca Budi
  • Abdi Sugiarto Universitas Pembangunan Panca Budi

Keywords:

Employee Performance; Digital Transformation; Human Resource Management

Abstract

This study aims to examine the effect of Digital Transformation on Employee Performance at Perumda Tirtanadi of North Sumatra Province, Indonesia. In the context of public sector governance, improving employee performance is essential to support the successful implementation of digital transformation and enhance overall organizational effectiveness. Employee performance reflects employees’ ability in terms of work quality, timeliness, responsibility, and consistency, which are crucial in adapting to digital changes within the organization. A quantitative approach was employed using survey data collected from 54 respondents through a structured questionnaire. The validity and reliability of the research instrument were tested using Pearson’s correlation and Cronbach’s Alpha, confirming that all items were valid and reliable. Descriptive statistical analysis indicated that both Digital Transformation and Employee Performance were perceived at a moderate level, with mean scores of 20.1852 and 20.4074, respectively, and relatively consistent responses among participants. Furthermore, simple linear regression analysis and a t-test were conducted to test the research hypothesis. The results revealed that Employee Performance has a positive and statistically significant effect on Digital Transformation, with a significance value of 0.000 and a regression coefficient of 1.033. The coefficient of determination (R² = 0.951) indicates that 95.1% of the variance in Employee Performance can be explained by Digital Transformation. In addition, the high t-value (31.613 and 73.553) confirms a very strong relationship between the variables. These findings highlight the importance of improving digital transformation as a strategic approach to supporting and accelerating employee performance within the organization.

References

Akbar W, Surya ED. The Role of Digital Organizational Culture in Shaping Employee Performance at the Regional Secretariat Office of Langkat Regency. 2025.

Alsakarneh A, Shatnawi HA, Alhyasat WBAK, Zowid F, Alrababah RAM, Eneizan B. The effectiveness of human resource management practices on increasing organizational performance and the mediating effect of employee engagement. 105267/j.uscm. 2024;12(2):1141–54. doi:10.5267/j.uscm.2023.11.019

Budi S, Indrawan MI, Surya ED. The Role of Organizational Commitment in Mediating the Influence of Organizational Communication on Employee Performance at the Medan Sunggal District Office. 2025.

Novitasari D, Nasution DN. Transformasi Manajemen SDM ASN di Era Digital: Kajian Literature atas Kompetensi Digital, Sistem Merit, dan Gaya Kepemimpinan. JEMSI. 2025;6(6). doi:https://doi.org/10.38035/jemsi.

Subramaniam SN, Dorasamy M, Malarvizhi CAN. Personality trait and employee performance in digital transformation: the mediating effect of employee dynamic capability. Cogent Business & Management. 2025;12(1):2448774. doi:10.1080/23311975.2024.2448774

Naibaho R, Suratno E, Pasaribu JPK. Adoption of Digital Technology and Sales Performance Improvement among Indonesian SMEs: A Mixed-Methods Analysis. 2025.

Sansovini E, Magida A. Effect of digital technologies on employee wellbeing and mental health. Behaviour & Information Technology. 2025;44(18):4538–50. doi:10.1080/0144929X.2025.2483795

Mishra BR, Selvakumar P, Kaur R, Kalshetti P, Mishra KK, Sharma M, et al. Innovation and Digital Transformation in the Public Sector Entities: In: Santos Ferreira ADC, Lourenço Dos Santos CA, editors. Enhancing Public Sector Accountability and Services Through Digital Innovation [Internet]. IGI Global; 2025 [cited 2026 Mar 18]. p. 409–36. Available from: https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/979-8-3693-9251-5.ch013 doi:10.4018/979-8-3693-9251-5.ch013

Xiao H. Employee Role Transformation and Adaptation in Digital Transformation: Barriers, Misalignments, and Solutions in Digital Tool Application. JAEPS. 2024;13(1):33–8. doi:10.54254/2977-5701/13/2024115

Widodo SD, Telkom University Bandung, Widodo A, Telkom University Bandung, Silvianita A, Telkom University Bandung. The Role of Digital Transformation in Improving Employee Performance. JICP. 2024;7(1):109–18. doi:10.32535/jicp.v7i1.3181

Vial. G. Understanding digital transformation: A review and a research agenda. 2019.

Amstrong, W, Taylor, S. Armstrong’s Handbook of Human Resource Management Practice: A Guide to the Theory and Practice of People Management (16 ed). Kogan Page; 2023.

Robin SP, Judge TA. Organizational behavior (19th ed.). harlow, England: Pearson Education; 2024.

Wahyuni N, Rindrayani SR. Metodologi penelitian Asosiasi. Neraca Manajemen, Ekonomi. 2025;14(9). doi:10.8734/musytari.v1i2.365

Sugiarto A, Kamakaula Y, Susanty L, Periansya. Metodologi Penelitian. Teori & Praktik. Karawang: Saba Jaya Press; 2024.

Mushofa M, Hermina D, Huda N. Memahami Populasi dan Sampel: Pilar Utama dalam Penelitian Kuantitatif. JSA. 2024;5(12):5937–48. doi:10.46799/jsa.v5i12.1992

Candra Susanto P, Ulfah Arini D, Yuntina L, Panatap Soehaditama J, Nuraeni N. Konsep Penelitian Kuantitatif: Populasi, Sampel, dan Analisis Data (Sebuah Tinjauan Pustaka). JIM. 2024;3(1):1–12. doi:10.38035/jim.v3i1.504

Abdi Sugiarto, Yohanes Kamakaula LS, Periansya. METODOLOGI PENELITIAN - TEORI & PRAKTIK (1). Pertama. Karawang: CV Saba Jaya Publisher; 2024. 254 p.

Sugiyono. Metode penelitian kuantitatif, kualitatif dan R&D. Bandung: Alfabeta; 2018.

Djunaedi D. Digital Transformation and the Strategic Role of Human Resources in Improving Organizational Performance. MSJ. 2025;3(1):123–34. doi:10.61942/msj.v3i1.275

Hifny M, Hermawan RA, Hidayat W. The Effect of Competence, Motivation, and Organizational Culture on Employee Performance. Vol. 5. 2026;5(1).

Nasution SP, Sadana SMS. Employee Performance Analysis with Digital Business Transformation and Organizational Culture as Leveraging Factors. Almana. 2025 Aug 27;9(2):273–81. doi:10.36555/almana.v9i2.2854

Downloads

Published

2025-10-27

Most read articles by the same author(s)

<< < 1 2 3 4 > >>