Implementation of the Policy on the Handover of Public Infrastructure, Facilities, and Utilities from Developers to the Langkat Regency Government

Abstract

This study aims to analyze the implementation of the policy on the handover of Public Infrastructure, Facilities, and Utilities (PSU) from developers to the Langkat Regency Government; to identify the obstacles encountered during the process; to examine the impact of suboptimal PSU handover on residential environmental quality and community welfare; and to formulate effective and sustainable improvement strategies.A descriptive qualitative approach was employed, with data collected through in-depth interviews, participatory observation, and document analysis. The research informants consisted of developers, local government officials, and housing residents. The data were analyzed thematically to identify key themes related to policy implementation, challenges, impacts, and strategies for improvement.The findings reveal that the implementation of the PSU handover policy in Langkat Regency still faces multiple challenges, including incomplete documentation, noncompliance with technical facility standards, limited government resources, and suboptimal inter-agency coordination. The lack of effective PSU handover has led to declining residential environmental quality, manifested in road damage, clogged drainage systems, insufficient street lighting, and a reduction in green open spaces. These issues have also negatively affected community welfare in terms of comfort, safety, and increased maintenance costs.This study recommends several improvement strategies: strengthening inter-agency coordination, providing outreach and technical assistance for developers, digitalizing administrative procedures, enhancing supervision and regular evaluation, and promoting participatory partnerships among the government, developers, and communities. The implementation of these strategies is expected to improve the effectiveness, transparency, and sustainability of the PSU handover and management process, thereby fostering livable residential environments and enhancing community welfare.